Frequently Asked Questions


  • Why should I pick Economy Lawn & Ag to repair my equipment?
    • Our service center has been maintaining and repairing outdoor power equipment for almost 20 years.  We employ factory trained and certified technicians, and have one of the highest customer satisfaction rates in the Mid-South.  We strive for quality work at a fair price, and aim to get your equipment back to you in a timely manner.


  • What kinds of equipment do you fix?
    • We are a servicing dealer for Hustler Turf Equipment, Bad Boy Mowers, Stihl, RedMax, Walker Mowers, Ybravo, Billy Goat, Kohler, Kawasaki, and Briggs & Stratton.


  • Do you repair any other brands?
    • Yes, in addition to the brands for which we are a dealer we also service products under the Husqvarna and MTD umbrellas.  These include brands such as Craftsman, Troy-Bilt, Yard Machine, Bolens, Cub Cadet, American Yard Products, and Jonsered.  However, we currently only repair Stihl & RedMax handheld equipment.


  • I service my own equipment.  Do you sell parts over the counter?
    • We do!  Our service department has thousands of factory and aftermarket parts in stock for most major brands, and our knowledgeable staff can always lend a hand in choosing the right part for your equipment.


  • What is your shop labor rate?
    • Our standard labor rate is $75 / hour plus parts.  For most repairs we use labor codes, but certain models and brands are billed hourly.


  • Do you offer pick-up and delivery?
    • Yes, we offer pick-up and delivery for the Olive Branch and greater Memphis area for a fee.  However, if you are looking to save some money we also have loaner trailers available for free with valid local driver's license.


  • Can you sharpen my mower blade / saw chain / hedge trimmers?
    • We sharpen all of these, and some handheld garden tools as well!  Typically we can get a sharpening done within a 24 hour window.  However, we can usually sharpen loose lawn mower blades while you wait.


  • What is your turnaround time for repairs?
    • Lead times are functions of the volume and complexity of the repairs we have in the queue.  When you drop off your equipment for repair, we will give you an approximate time frame for when a technician will have it on their bench.  We make every effort to return your equipment to you as quickly as possible, but we will never sacrifice quality for speed.


  • I need my equipment tuned up.  What all does that include?
    • Ask any three outdoor power equipment repair shops what a tune up consists of and you will likely get three different answers.   If your equipment is operating properly but has not been to a shop in over a year, we may recommend that it needs ‘tuned-up’.  A tune-up is designed to maintain performance and extend the life of your equipment.  At our shop a tune-up or annual service is tailored to the piece of equipment:
      • Handheld equipment tune-ups include replacement of spark plug, air filter, fuel, and fuel filter. Sharpening or replacement of cutting attachments (chain, blades, or line)
      • Push mower tune-ups include replacing spark plug, air filter, fuel filter (if equipped), engine oil, oil filter (if equipped), sharpen and balance or replace blade if needed
      • Residential lawn tractor, wide area walk-behind mower, and residential and commercial zero turn mower tune-ups include replacement of spark plug(s), air filter, fuel filter, engine oil, oil filter, grease all points, sharpen and balance or replace blades if needed
    • We also inspect the equipment for properly functioning safety features and make sure the unit is operating as the manufacturer intended.


  • It seems like every year my equipment needs to be repaired.  Is there anything I can do to prevent this?
    • By and large, most repairs we see on small engines are fuel related.  If you purchase gas from the pump (not premixed, ethanol free fuel), we recommend that it be treated just like the milk in your refrigerator.  If it has been sitting for a month or longer, it might cost more to use it than to dispose of it properly.  Ethanol free gas is cheap insurance against repair bills for fuel system flushing and carburetor rebuilding, and Stihl and Redmax both offer premixed, ethanol free fuel with a shelf life of up to 2 years.


  • Outside of using quality fuel, what else can I do to keep my equipment from breaking down?
    • Problems are always less expensive if you catch them early, and the best advice we can give is to use your senses to find faults before they get worse:
      • Sight
        • Perform a visual inspection on your equipment before each use.  Is anything missing, bent, broken, or loose?  Is the oil in your engine clean and at a proper level?  Does any rubber in your belts or tires look dry-rotted?  Do you see any fuel or oil leaks?  Often times it is easier to catch these problems before your machine has been put to use.
      • Smell
        • A running engine will give of a distinct odor, but it is usually distinct and unchanging.  Any new smells typically indicate something is amiss.  Any time you smell burning rubber, oily or sooty smoke, or unburned fuel, you should shut off your equipment before causing any further damage.
      • Taste
        • If your equipment tastes different than it usually does, you've probably been in the sun too long.  Go inside and drink some water.
      • Sound
        • After a while, you will pick up on the normal operating sounds your equipment makes.  Any time a new sound such as squealing, whining, knocking, or grinding occurs, it usually indicates a malfunction.
      • Feel
        • No one knows how your equipment should feel better than you do.  When a new shake, vibration, or knock is felt, it means something is not right.  Either the equipment is being pushed beyond its limits or something is wrong.


  • Do you perform any warranty repairs?
    • We honor factory warranties on all equipment brands for which we are a dealer, but we can only perform warranty repairs on engines we sold.  We recommend calling us beforehand for any warranty failures to make sure we will be able to file a claim.