Services
Frequently Asked Questions
- Why should I pick Economy Lawn & Ag to repair my equipment?
- Our service center has been maintaining and repairing outdoor power equipment for more than 20 years. We employ factory trained and certified technicians, and have one of the highest customer satisfaction rates in the Mid-South. We strive for quality work at a fair price, and aim to get your equipment back to you in a timely manner.
- What kinds of equipment do you fix?
- We are a servicing dealer for Bad Boy & Stihl.
- Do you repair any other brands?
- At this time, we do not service brands for which we are not a dealer.
- I service my own equipment. Do you sell parts over the counter?
- We do! Our service department has thousands of factory and aftermarket parts in stock for most major brands, and our knowledgeable staff can always lend a hand in choosing the right part for your equipment.
- What is your shop labor rate?
- Our standard labor rate is $90 / hour plus parts. For most repairs we use labor codes, but certain models and repairs are billed straight hourly.
- Do you offer pick-up and delivery?
- At this time, we do not offer delivery or pick-up services. However, we have loaner trailers available for free with valid local driver's license.
- Can you sharpen my mower blade / saw chain / hedge trimmers?
- We sharpen all of these, and some handheld garden tools as well! Typically we can get a sharpening done within a 24 hour window. However, we can usually sharpen loose lawn mower blades and saw chains while you wait.
- What is your turnaround time for repairs?
- Lead times are functions of the volume and complexity of the repairs we have in the queue. When you drop off your equipment for repair, we will give you an approximate time frame for when a technician will have it on their bench. We make every effort to return your equipment to you as quickly as possible, but we will never sacrifice quality for speed.
- It seems like every year my equipment needs to be repaired. Is there anything I can do to prevent this?
- By and large, most repairs we see on small engines are fuel related. If you purchase gas from the pump (not premixed, ethanol free fuel), we recommend that it be treated just like the milk in your refrigerator. If it has been sitting for a month or longer, it might cost more to use it than to dispose of it properly. Ethanol free gas is cheap insurance against repair bills, and Stihl offers premixed, ethanol free fuel with a shelf life of up to 2 years.
- Outside of using quality fuel, what else can I do to keep my equipment in good condition?
- Problems are always less expensive if you catch them early, and the best advice we can give is to use your senses to find faults before they get worse:
- Sight
- Perform a visual inspection on your equipment before each use. Is anything missing, bent, broken, or loose? Is the oil in your engine clean and at a proper level? Does any rubber in your belts or tires look dry-rotted? Do you see any fuel or oil leaks? Often times it is easier to catch these problems before your machine has been put to use.
- Smell
- A running engine will give off a distinct odor, but it is usually consistent and unchanging. Any new smells typically indicate something is amiss. Any time you smell burning rubber, oily or sooty smoke, or unburned fuel, you should shut off your equipment before causing any further damage.
- Taste
- If your equipment tastes different than it usually does, you've probably been in the sun too long. Go inside and drink some water.
- Sound
- After a while, you will pick up on the normal operating sounds your equipment makes. Any time a new sound such as squealing, whining, knocking, or grinding occurs, it usually indicates a malfunction.
- Feel
- No one knows how your equipment should feel better than you do. When a new shake, vibration, or knock is felt, it means something is not right. Either the equipment is being pushed beyond its limits or something is wrong.
- Sight
- Problems are always less expensive if you catch them early, and the best advice we can give is to use your senses to find faults before they get worse:
- Do you perform any warranty repairs?
- We honor factory warranties on all equipment brands for which we are a dealer. However, we recommend calling us beforehand with your unit's model and serial numbers to make sure we will be able to file a claim.